Start every pharma automation deal with the client's own evidence
HDI is an audit platform for automation agencies, software vendors and consultancies that sell into pharma and life sciences. Your client takes a free screening of about 15 minutes and sees, in its own numbers, how much of the operation depends on specific people and how many hours a month that costs. You turn the result into a paid audit and a ranked list of processes to automate. The 60-day trial needs no card and includes unlimited client screenings.
Start a 60-day free trial → Take the client screening yourself →
- Automation agencies → Make, Zapier, n8n, RPA and Power Automate teams and pharma integrators. Sell a pharma audit without pharma specialists on staff.
- Software vendors → QMS, LIMS, MES and validation vendors. Open the conversation with a measured case before the demo.
- Consultancies → GMP, quality, operations, digitalisation and CSV consultants. Sell an audit with a fixed instrument and report.
Why do partners use HDI?
Most pharma automation deals start with "what would you like to automate?", followed by weeks of unpaid discovery. HDI starts with a measurement instead. The screening shows the client where the operation leans on a few people and what that costs in hours. The audit explains the causes, quantifies the loss on assumptions the client agrees and ranks the processes to automate first. Discovery becomes a paid engagement, and its result is your project pipeline.
The audit also shows where qualified people spend their time compensating for weak systems. Automation gives that time back. HDI frees qualified people from routine. It is not a plan to replace them with AI.
What does a partner get?
A partner gets the tools to open a pharma conversation, run the audit and keep the client.
- The client screening with your logo. About 15 minutes online, free for your client, on your own link. Your logo and "Powered by HDI" sit at the top. Full own branding without "Powered by HDI" is available for $1,500 on top of any plan or pack. The client sees a 0–100 score, three layer scores, a heatmap of the processes it selects and the operational leak in hours per month.
- The audit instrument. A half-day workshop guide with fixed descriptions of each level of dependency, so every auditor scores the same way.
- The report structure. Findings with their causes, losses quantified on agreed assumptions, the processes to automate first and an implementation plan.
- Certification. Your people learn the method from a public tutorial and pass a test. Only certified auditors run Phase 2 audits, and a certificate is valid for 12 months. How certification works →
- CRM integration. Every completed screening can reach your CRM as a signed webhook, and you can pull your leads through an API. CRM integration →
- A review of your first report. In your first year, the HDI founders go through your first audit report with you in a 60-minute session.
What does HDI measure?
The Human Dependency Indicator (HDI) measures three layers of dependency in your client's operation. Each gets a 0–100 score, and the sector sets how much each layer weighs:
- Coordination: how work moves between people. Approval chains, status meetings, hand-offs, and what happens when the responsible person is away.
- Control: how the team finds and closes problems. Checks on top of required reviews, detection that depends on someone noticing, slow incident closure, errors nobody tracks.
- Cognitive: how much routine load sits on qualified people. Switching between systems, retyping data, assembling reports, knowledge held by one person.
A lower score is better. A high first score does not judge the client's team: it shows where the operation leans on a few people and where to start. What is HDI? →
What does your client see after the screening?
The HDI score and band, the three layer scores, an indicative heatmap of the processes the client selected, and a confidence score that shows how far to rely on the result. The client also sees the operational leak: the hours per month the team spends compensating for dependency, in hours and full-time equivalents. Your logo and name are at the top of the page, and the consent screen names you before the first question, so the client knows the result comes to you. The screening has no recommendations and no money figures. It shows what is happening and where; the audit finds the causes and prices the fix. How the two-phase methodology works →
What happens in the audit?
Your certified auditor runs a half-day workshop with the client's key operational people and scores each answer against fixed descriptions of what each level of dependency looks like in practice. The platform compares the client's screening answers with what the workshop showed, and any difference between the two becomes a finding. Leadership gets a live results session and a written report: the findings and their causes, losses quantified on assumptions the client agrees, the processes to automate first, and an implementation plan. See a sample report → · Frequently asked questions →
Which clients is it built for?
Operations, quality and site leaders in cell & gene therapy, ATMP manufacturing, CDMOs, conventional pharma, clinical research and GDP-regulated (Good Distribution Practice) medical logistics. HDI works only in pharma and life sciences. The questions, answer scales and sector weights carry the industry knowledge, so your team does not need to be pharma specialists.
Who does what?
You find the clients, own the client relationship, run the audit with a certified auditor and keep all the implementation work that follows. HDI supplies the method, the platform, the scoring engine, the report structure and the certification. HDI sells to partners. It does not sell to your clients, does not run audits and does not build automation, so it never competes with you for a client. About HDI →
What does it cost?
A subscription costs $500 a month or $5,000 a year and includes unlimited client screenings. Phase 2 audits come in packs on top of the subscription: one audit costs $2,500, and a pack of ten brings the price to $800 per audit. You set the price your client pays. The first 60 days are free, with screenings only and no card. See all prices →
Start a 60-day free trial → · Take the client screening yourself →
Are you a pharma or life-sciences company?
HDI audits are delivered by automation partners. If you work with an automation or digital-transformation provider, ask them about an HDI audit. If they do not work with HDI yet, send them this page. You can try the free screening yourself and see your result on screen in about 15 minutes. Nothing goes to a partner unless you opened the screening from a partner's link.